Google Drive Advisory
Updated at
At this time we strongly discourage the use of Google Drive for synchronising live Scrivener projects.*
While this service appears to be stable for the transfer of some simple files, Scrivener projects contain many different kinds of files which can become damaged by Google's "helpful" attempts to rename or convert them. For example:
- There is a high risk of Google converting Scrivener's internal files to its own proprietary formats, which renders the project impossible to read from Scrivener's side. This will result in a difficult and tedious recovery procedure involving converting the files back to RTF using Google's export feature. This could also cause data loss if you use Scrivener features that Google doesn't understand.
- There is a bug in Google Drive whereby an XML extension may be added to a file, which can in turn break that file. As Scrivener uses a large number of XML files as part of its format and uses its own file extensions to identify them, anything renaming those files will damage the project. Naturally such a failure in their system extends to any software that uses any file extension other than ".xml" to save XML data.
In the cases we have handled where users have been affected by Google Drive-related project corruption, there has been no way to recover the data if local backups were not available. Therefore, please consider using another service for cloud-syncing with Scrivener.
*Note that this does not apply to Scapple documents, which use a traditional file format.
-
Browse the knowledge base
-
Cloud Syncing
-
Features and Usage
- I have just finished the tutorial and am ready to begin, what should I do first?
- The Three Root Folders
- Cross-Platform Compatibility
- Project and Document Templates
- Importing Work into Scrivener
- How do I set the default formatting in my project?
- Why doesn't the Binder highlight the item I am editing?
- How do I strip all existing formatting when I paste?
- How do I add a preface to my manuscript?
- Enabling the "Update NaNoWriMo Word Count" Feature in Scrivener
- Embedding vs. Linking Images
-
General
- Storing and Organising Projects
- Will I lose my work if I upgrade or uninstall Scrivener?
- Where do I download if I already have a licence?
- What is your privacy policy?
- Restoring Lost Data From a Backup
- Revising in Scrivener
- Can I edit my ebook with Scrivener?
- How much do updates cost?
- Why won't the program accept my license?
- Is telephone support available?
- Where can I download older versions of Scrivener and Scapple?
- I emailed you but did not receive a reply!
- Typing Lags and Sluggishness
- Does Scrivener use AI?
-
macOS
-
macOS: Troubleshooting
- "Scrivener is corrupted" error on macOS Ventura
- Internal Error -6001 (Scrivener 2)
- Application Won't Restart After Upgrade
- Known Issues - macOS
- Resetting Preferences
- Resetting a Project's Display Settings
- Fixing Permissions for Read-Only Projects
- “Project not in a recommended save location” error
- Known Issues (Archived 2.x)
- Icon Duplication in the Dock and Other Odd Symptoms (macOS 10.12+)
- My project file has turned into a folder and no longer opens
- Spellcheck has stopped working
- "The backup folder does not exist" error
-
Windows
-
Windows: Troubleshooting
-
Purchasing and Installation
- Can I use my license on more than one computer?
- Installing Scrivener or Scapple for macOS
- Mac App Store FAQ
- Installing Scrivener or Scapple for macOS (Mac App Store Edition)
- Can I use my Mac licence code in the Windows version / my Windows licence code in the Mac version?
- Purchasing Scrivener or Scapple as a Gift
- NaNoWriMo Winner Coupon
- Installing the Direct-Sale Version as a Mac App Store Customer
- I lost my licence number, what can I do to get it back?
- Will I have to pay for updates?
- Scrivener Licensing for Universities & Businesses
- Should I buy from your web store or from the Mac App Store?
- Installing Scrivener or Scapple for Windows
-
Common Feature Requests
-
Scapple
-
iOS
- Quick Troubleshooting for iOS Syncing
- Dropbox Syncing with iOS
- Why Does Dropbox Ask for Full Access?
- Guide to Keeping iOS Projects Backed Up
- Changing Formatting and Setting Default Formatting on iOS
- Using Fonts Across Platforms
- Keyboard Shortcuts & Gestures
- Customising Compile Settings on iOS
- Will All Desktop Features Be Added to Scrivener for iOS?
- Lists and Tables on iOS
- Known Issues - iOS
- Sending in Crash Reports on iOS
- Changing Your Dropbox Sync Folder
- Tips for Faster Syncing