Knowledge Base / General

9 articles in the General section in our Knowledge Base.

• Working with E-Books

  First published January 24, 2012. Updated: August 27, 2021

• Keeping Projects Organised

  First published January 24, 2012. Updated: February 21, 2020

• Will switching trial or beta versions, uninstalling, or upgrading erase my work?

  First published January 25, 2012. Updated: January 25, 2012

• What is your privacy policy?

  First published March 08, 2013. Updated: August 29, 2021

• How much do updates cost?

  First published February 27, 2014. Updated: August 27, 2021

• Is telephone support available?

  First published September 02, 2014. Updated: May 11, 2018

• Where can I download older versions of Scrivener and Scapple?

  First published November 12, 2017. Updated: August 28, 2021

• I emailed you but did not receive a reply!

  First published November 13, 2017. Updated: August 29, 2021

• Where do I download if I already have a licence?

  First published November 14, 2017. Updated: August 29, 2021